SHIPPING AND RETURNS
We ship within Canada and to the United States.
We provide both untracked and tracked shipping options. We leave it up the customer to decide which shipping method best fits their needs. Untracked shipping is an affordable option however, it is possible for your package to get lost during transit. Therefore, we are not responsible for any lost packages after it has been shipped out.
Shipping times for untracked shipping:
Canada - 3-8 business days
United States - 4-10 business days
*Please note: Times are estimated and may take longer depending on your location.
Important note about COVID-19: Due to COVID-19, there have been many delays with shipping times ranging from 3 business days to 1 month and we thank you in advance for being so patient.
RETURN & EXCHANGE POLICIES
All sales are final.
We are confident that you will love our jewelry and all your pieces. For personalized and hygienic reasons we do not accept returns or exchanges. If there is a problem with your order, feel free to contact us and we will respond to you as soon as possible.